Help Guides

Find quick answers and step-by-step guides for common Library and IT questions, from login help to citation formatting and conference poster design.

Whatever the question, this is a good starting point for pointing you toward the right contact, whether that's the Library team, IT support, or a specific guide. If you're ever unsure where to look, feel free to reach out directly and we'll help steer you in the right direction.

If your question involves a specific course, exam, or clinical rotation, it often helps to mention that context when you reach out, since it allows the Library or IT team to point you toward the most relevant resource more quickly. Many of the guides linked below are also useful to bookmark, since questions about login access, citation formatting, or poster design tend to come up more than once throughout your time at SJSM.

These guides are meant to be a quick first stop, but they won't cover every situation, so don't hesitate to reach out directly if something isn't working as expected or you need more detailed help than a guide can offer. Login issues in particular are often resolved faster with a direct message to IT support than by troubleshooting on your own, since many login problems are tied to account settings only IT can see.